{"id":1481,"date":"2020-09-23T14:25:45","date_gmt":"2020-09-23T13:25:45","guid":{"rendered":"https:\/\/sosanimal.buzzbeat.pt\/?page_id=1481"},"modified":"2020-09-24T12:04:02","modified_gmt":"2020-09-24T11:04:02","slug":"reclamacoes","status":"publish","type":"page","link":"http:\/\/sosanimal.com\/en\/reclamacoes\/","title":{"rendered":"Reclama\u00e7\u00f5es"},"content":{"rendered":"<section class=\"section\" id=\"section_447828948\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1072588575\">\n\n\n\t<div class=\"col medium-12 small-12 large-4\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2 class=\"uppercase\">sos animal<\/h2>\n<h1>Book of<br \/>Electronic Complaints<\/h1>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\n\n\t<div class=\"col medium-12 small-12 large-8\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p>O <a href=\"https:\/\/dre.pt\/application\/conteudo\/107541411\" target=\"_blank\" rel=\"noopener noreferrer\">Decree-Law No. 74\/2017, of June 21<\/a>, introduced the mandatory existence of the Complaints Book in physical and electronic format, within the scope of the SIMPLEX + 2016 Program, which aims on this topic, among others, administrative modernization and consumer protection.<\/p>\n<p>Therefore, in accordance with the law, the new electronic platform for the Complaints Book is available on this website, without detracting from the use of the same tool on paper, which remains available to the consumer in our facilities, as a means of complaining and communicating. .<\/p>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_910648958\">\n\t\t<a class=\"\" href=\"https:\/\/www.livroreclamacoes.pt\/inicio\" target=\"_blank\" rel=\"noopener noreferrer\" >\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"207\" src=\"https:\/\/sosanimal.com\/wp-content\/uploads\/2020\/09\/livro-reclamacoes.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/sosanimal.com\/wp-content\/uploads\/2020\/09\/livro-reclamacoes.png 500w, https:\/\/sosanimal.com\/wp-content\/uploads\/2020\/09\/livro-reclamacoes-300x124.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style scope=\"scope\">\n\n#image_910648958 {\n  width: 69%;\n}\n\n\n@media (min-width:550px) {\n\n  #image_910648958 {\n    width: 31%;\n  }\n\n}\n<\/style>\n\t<\/div>\n\t\n\n<p>(click on the image to access the electronic complaints book)<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style scope=\"scope\">\n\n#section_447828948 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-1481","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/sosanimal.com\/en\/wp-json\/wp\/v2\/pages\/1481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/sosanimal.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/sosanimal.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/sosanimal.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/sosanimal.com\/en\/wp-json\/wp\/v2\/comments?post=1481"}],"version-history":[{"count":7,"href":"http:\/\/sosanimal.com\/en\/wp-json\/wp\/v2\/pages\/1481\/revisions"}],"predecessor-version":[{"id":1517,"href":"http:\/\/sosanimal.com\/en\/wp-json\/wp\/v2\/pages\/1481\/revisions\/1517"}],"wp:attachment":[{"href":"http:\/\/sosanimal.com\/en\/wp-json\/wp\/v2\/media?parent=1481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}